This photo can be placed in your home, office, etc. It can be customed in many different paper types, colors, types of frames, and sizes.

We want you to be completely satisfied with your purchase. If you’re not, we’re here to help. Please review our refund policy below:

1. Returns

• To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging.

• Returns must be initiated within 30 days of purchase. After 30 days, we are unable to offer a refund or exchange.

2. Refund Process

• Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-10 business days.

3. Non-Returnable Items

• Certain items are ineligible for return, including but not limited to perishable goods, custom items, and digital/downloadable products.

4. Sale Items

• Only regular-priced items are eligible for refunds. Sale items are non-refundable.

5. Exchanges

• If you received a defective or damaged item, we’re happy to replace it. Please contact us at [your email] with your order number and a description of the issue.

6. Shipping

• Return shipping costs are the responsibility of the customer unless the return is due to an error on our part. We recommend using a trackable shipping service, as we can’t guarantee that we’ll receive your returned item.

For any questions or assistance, please contact us at info@jp-empowerment-llc.com. We’re here to help!

Thank you for shopping with us! Below is our shipping policy, outlining all the details you need to know.

1. Order Processing

• Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving payment.

• You will receive a confirmation email once your order has shipped, including tracking information.

2. Shipping Rates & Delivery Times

• Standard Shipping: Delivery within 5-10 business days.

• Expedited Shipping: Delivery within 2-5 business days.

Shipping rates are calculated based on your location and the shipping method selected at checkout.

3. International Shipping

• We currently offer international shipping to select countries. Shipping times and rates vary based on destination.

• International customers are responsible for any customs duties, taxes, or additional fees required by their country for importation.

4. Tracking and Updates

• Once your order ships, you will receive a tracking link by email to follow its progress. Please allow up to 24 hours for tracking to update after shipment.

5. Delays

• While we strive to meet all estimated delivery times, delays can occasionally occur due to high demand, inclement weather, or carrier-related issues. If you experience a significant delay, please contact us at [your email] for assistance.

6. Missing or Damaged Packages

• If your package is lost or arrives damaged, please contact us within 7 days of the delivery date. We’ll work with you to resolve the issue as quickly as possible.

7. Questions?

• For any shipping inquiries, feel free to reach out to us at info@jp-empowerment-llc.com. We’re here to help!